Phase of management process | Description
Planning | a. Developing long-range courses of action to achieve goals.
Directing | b. Isolating significant departures from plans for further investigation and possible remedial action. It may lead to a revision of future plans.
Controlling | c. Process by which managers, given their assigned levels of responsibilities, run day-to-day operations.
Answer:
Planning (a)
Directing (c)
Controlling (b)